Genuine Leather

To return a product based upon the replacement/return guarantee of LeatherJacketSupply.com, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). LeatherJacketSupply.com will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to LeatherJacketSupply.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to LeatherJacketSupply.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, LeatherJacketSupply.com Return Procedure will be breached and LeatherJacketSupply.com will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

LeatherJacketSupply.com will not refund to Customer the original shipping charges. In addition, LeatherJacketSupply.com charges a 20% re-stocking fee on all non-defective returns for refund.

Products being returned for a refund, must be received by LeatherJacketSupply.com prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.

Satisfaction Guarantee:

At LeatherJacketSupply.com, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that LeatherJacketSupply.com provides to both commercial and residential clients worldwide.

This items ships via the United States Postal Service (USPS) via regular ground priority or 2-3 day priority (depending on item and destination zip code).

LeatherJacketSupply.com offers our customers a 30-day (30 days from the original invoice date) satisfaction replacement or refund guarantee on all purchases. However, the Basic 30 Day Warranty policy applies only if the Product Return Procedure set forth in the RETURN POLICY tab of this product’s specification listings is followed. If the customer does not follow LeatherJacketSupply.com stated Return Policy, it will result in the loss of the Basic 30 Day Warranty benefit. Furthermore, all return shipments not in compliance with these instructions will be rejected.